Privacy Policy

1. Overview

Safe Rubber Surfacing is committed to protecting your privacy and managing your personal information in a responsible manner in accordance with applicable privacy laws in Australia.

2. Information We Collect

We may collect personal information such as your name, email address, phone number, business details, and any information you provide when contacting us, requesting a quote, or submitting an enquiry through our website.

We may also collect non-personal information such as website usage data, browser type, and device information to help improve our website and services.

3. How We Use Your Information

Your information may be used to:

Respond to enquiries and provide quotes
Deliver our services and manage customer relationships
Improve our website, services, and customer experience
Send relevant updates or communications relating to our services

We will not sell or rent your personal information to third parties.

4. Disclosure of Information

We may share personal information with trusted third-party service providers where necessary to operate our business (for example, IT support or website hosting). These providers are required to handle your information securely and only for the intended purpose.

We may also disclose information if required by law.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of online transmission or storage is completely secure.

6. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve user experience and understand website traffic. You can disable cookies in your browser settings if you prefer.

7. Access and Correction

You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date. To do so, please contact us using the details on our website.

8. Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us via the details provided on our website.

Safety and Security

1. Secure Browsing

We take reasonable steps to ensure this website is safe to browse and protected against unauthorised access or malicious activity.

2. Data Protection

Any personal information submitted through our website (such as enquiry or quote forms) is transmitted securely and handled in accordance with our Privacy Policy.

3. Third-Party Services

We may use trusted third-party platforms for website hosting, analytics, and form submissions. These providers are selected for their security standards and data protection practices.

4. Online Risks

While we take care to maintain a secure website, no online platform can be guaranteed as completely risk-free. Users should take standard precautions when browsing the internet or sharing personal information.

5. Updates & Monitoring

We regularly monitor and update our website systems to maintain security and ensure reliable performance.